Privacy policy

Privacy Policy

Effective Date: December 2025

IKKIS Coffee Roasters (“we,” “our,” “us”) respects your privacy and complies with India’s Information Technology Act, 2000, and SPDI Rules, 2011.

Information We Collect

  • Identity & Contact: name, email, phone, billing/delivery addresses

  • Transaction: payment IDs (processed securely via Razorpay/Stripe)

  • Usage: site interactions, cookies, and analytics data

  • Preferences: roast level, grind, or subscription details

How We Use It

  • To process and deliver orders

  • To communicate updates, receipts, and support

  • To improve our products and website experience

  • To send marketing emails (only with your consent)

Data Sharing

We share limited information only with:

  • Logistics Partners (Bluedart, Delhivery, E- Cart, Xpress Bee, DTDC ) for shipping

  • Payment Gateways for transaction verification

  • Marketing Platforms (Klaviyo, Meta) to personalize offers
    We never sell your data to third parties.

Your Rights

  • Access, correct, or delete your personal data

  • Opt out of marketing anytime via the Unsubscribe link

  • Control cookies via your browser (note: disabling may affect site performance)

Data Security

  • SSL encryption for all transactions

  • Restricted internal data access

  • Regular vulnerability scans

Grievance Officer:
Jasneep Kaur
Email: grievance@ikkis.coffee
We respond within 48 hours and resolve within 30 days.